Reliance Jio, one of India’s leading telecom giants, is currently on the lookout for talented individuals to join its dynamic team in the Customer Service – Blended Process, specifically focusing on Social Media. This role offers a fantastic opportunity to work with a brand that is revolutionizing digital services across the country. If you are someone with excellent communication skills and experience in the international process, this could be the perfect fit for you!
What You Need to Know About the Role
Eligibility Criteria:
- Language Proficiency: The ability to communicate fluently in English is non-negotiable. This role demands excellent verbal and written English skills to interact with a diverse customer base effectively.
- Experience: Candidates must have a minimum of 6 months of experience in an international process, either in a voice or blended role. This experience is crucial as it ensures you’re well-versed in handling customer queries and providing solutions efficiently.
- Work Flexibility: The role offers flexibility with a Work From Home (WFH) or Hybrid mode. However, candidates must be comfortable with both setups as per the company’s requirements.
- Location: Applications are only open to candidates residing in Delhi, Pune, and Mumbai. This geographic limitation is important, so please ensure you are based in one of these cities before applying.
- Salary: The position offers a competitive salary package, with potential earnings of up to ₹3.5 LPA, which translates to approximately ₹25,000 net per month.
- Social Media Expertise: Candidates with prior experience in managing or handling social media platforms will have an added advantage. In today’s digital age, social media has become an essential tool for customer engagement, making this experience highly valuable.
Why Work at Reliance Jio?
Reliance Jio isn’t just another telecom company; it’s a brand that has changed the face of digital communication in India. By joining the Jio team, you become part of a legacy that is driving the nation towards a digital future. The company values innovation, customer satisfaction, and employee growth. This role in the Customer Service – Blended Process provides you with the chance to grow professionally while contributing to the company’s mission of providing seamless digital services.
How to Apply
If you meet the eligibility criteria and are excited about the opportunity, here’s how you can apply:
- Prepare Your CV: Ensure that your CV is updated and clearly highlights your experience in international processes and any relevant social media expertise.
- Send Your Application: WhatsApp your CV to HR Asawari at 7738298828. Don’t forget to mention your name and city in your message.
Final Thoughts
This is a fantastic opportunity for anyone looking to build a career in customer service with a prestigious company like Reliance Jio. With a competitive salary, flexible work arrangements, and the chance to work in a dynamic environment, this role is perfect for those who are passionate about customer service and digital communication.
So, don’t wait! If you meet the requirements, apply today, and take the next step in your professional journey with Reliance Jio. Remember, sharing is caring – feel free to share this opportunity with friends or colleagues who might be interested. Good luck!
Please ensure you read through the job requirements carefully before applying, and make sure your communication skills in English are top-notch, as this is a key criterion for selection.